Service Cloud
Personalize your customer service and give good customer service experience to each customer based on their unique problems and make your service available 24/7 with multi-channel support.
Lightning Console
One stop for all your service needs
Customize your own way
Manage case faster
Get fast access to history and notes
See all details at once
Live Agent
Communicate Real time with web users
Improve your customer service
Solve customer issues in less time
Post chat survey to get feedback
Knowledge
Increases agent productivity
Self-help for the customer
Accurate & verified articles
Quick Access to the information
Field Service Lightning
Improve speed of your field service operations
Create work order faster
More accurate tracking of the location
Mobile friendly
Omni Routing
Efficiently rate your work record
Queue skill-based routing
Easily monitor your contact center
Easily customize your support routing