Service Cloud

Personalize your customer service and give good customer service experience to each customer based on their unique problems and make your service available 24/7 with multi-channel support.

Lightning Console

One stop for all your service needs

Customize your own way

Manage case faster

Get fast access to history and notes

See all details at once

Live Agent

Communicate Real time with web users

Improve your customer service

Solve customer issues in less time

Post chat survey to get feedback

Knowledge

Increases agent productivity

Self-help for the customer

Accurate & verified articles

Quick Access to the information

Field Service Lightning

Improve speed of your field service operations

Create work order faster

More accurate tracking of the location

Mobile friendly

Omni Routing

Efficiently rate your work record

Queue skill-based routing

Easily monitor your contact center

Easily customize your support routing