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Innovation Expert (UX- User Experience)

Website Infodrive Solutions

Location: Kuala Lumpur
Experience: 6 to 8 Years in Digital Marketing /UX and having FMCG Sector experience
Preference: Local / Expats available in Malaysia

Job Description
As an Experience Innovation Expert – you will provide the following support to a regional e-
Business acceleration hub teams for a leading FMCG brand.
• Plan and conduct user research and competitor analysis
• Considering existing solution and evaluating their UX (user experience) effectiveness
• Share communicating scenarios (hypothetical users), end-to-end experiences, interaction models
• Analyzing the technology environment within a website experience
• Assessing the systems architecture currently in place and working with technical support teams to implement standardized solutions to improve it.
• Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers
• Informing various stakeholders about any problems with the current technical solutions being implemented.
• Carry out an assessment of existing information architecture and identify areas for improvement, including content inventories and audits
• Create a well-organized, value-driven framework for implementing sturdy UX design
• Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers
• Support discovery of the project lifecycle, including workshops, user and stakeholder interviews, analytics, audits and benchmarking

Qualifications
• Ability to understand business metrics and translate company goals and objectives into digital experiences
• Knowledge of industry tools like Adobe, OmniGraffle, Illustrator and Sketch
• Problem-solving skills to determine solutions to user interface challenges
• Ability to work both independently and in a team
• Attention to detail and mastery of information design
• Proven experience working on FMCG brands
• Passionate about Digital Marketing and emerging trends
• Experience working with many markets / international client experience is a plus!

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